CHICAGO, Illinois (April 28, 2015) – Stratigent [an Ebiquity company], the global leader in multi-channel analytics, has added UserReplay, a leading Digital Customer Experience Management (CEM) software solution provider to the list of sponsors for their premiere, full-day user-conference, IN Analytics Conference. The conference will take place at the historic Field Museum in Chicago, Illinois on October 15, 2015.
Headquartered in San Francisco, USA and Reading, UK, UserReplay helps to optimize the online channel by identifying, diagnosing and fixing barriers to conversion. UserReplay identifies all the main categories of conversion barriers: usability problems, confusing business logic, technical problems, and performance problems and enables these problems to be prioritized by analyzing their impact on conversion and sales. The solution also helps resolve customer disputes, re-market to abandoned baskets and prevent fraud.
“Our Customer Experience Practice is one of our quickest growing practices in the business, and UserReplay is one of our newest and most exciting vendor partners in that division. We are thrilled to have them as a sponsor of our inaugural event.”
–Bill Bruno, CEO, Stratigent
The IN Analytics Conference will feature a lineup of the most innovative partners within Stratigent’s Multi-Channel Partner Network for a day of educational content geared towards helping organizations unlock the power of an integrated analytics program. The IN Analytics Conference will include interactive sessions focused on helping organizations learn the necessary building blocks needed to create a successful analytics program in order to drive ROI, create impactful customer experiences, utilize appropriate marketing technology, uncover new solutions and maximize conversion.
"We are excited about the prospect of sponsoring the Stratigent conference in October and believe our joint offering is an exciting proposition to anyone responsible for improving Customer Experience Management within an organisation”
–Nathalie McDonough, Director of Marketing, UserReplay.
The IN Analytics Conference will set the table for interactive discussions with client-side professionals and executives on analytics best practices, strategies and insights across all channels. Speakers include Fortune 500 level executives that will help identify a variety of hurdles that organizations face while trying to build their analytics program in the real-world. The conference will include an evening cocktail reception as well as a private viewing of museum exhibits.
Understanding the issues facing conferences that over-generalize and over-sell, all speakers, attendees and sponsors will be uniquely qualified before registration is accepted to ensure that the conference experience is beneficial to all in attendance. Analytics professionals who would like to qualify must first register for approval, as space is limited.
For more information on the IN Analytics Conference, visit
Stratigent, an Ebiquity company, is a vendor-neutral, multi-channel analytics consulting company that has been transforming the way organizations leverage data since 2002. A pioneer in the multi-channel analytics space, Stratigent is the strategic advisor to enterprise-level brands across the globe. With the industry’s most talented team of business and technical consultants, Stratigent enables organizations to become data-driven by building and strengthening analytics programs through a balance of strategy, implementation, and insight.
With their Multi-Channel Partner Network of 75+ service providers, Stratigent is uniquely positioned to provide a full-service solution, customized to fit any organization’s multi-channel marketing needs.
UserReplay is a Digital Customer Experience Management (CEM) software solution providing valuable insight into what eCommerce customers actually experience. UserReplay helps to optimize the online channel by identifying, diagnosing and fixing barriers to conversion. UserReplay identifies all the main categories of conversion barriers: Usability problems, confusing business logic, technical problems, and performance problems and also enables these problems to be prioritized by analyzing their impact on conversion and sales. The solution also helps resolve customer disputes, re-market to abandoned baskets and prevent fraud.
Headquartered in San Francisco, USA and Reading, UK, User Replay is a multinational Venture Capital backed start-up company originally founded in 2009 by Phil Smith, our CTO. The company has been focused on Customer Experience Management since 2011. To learn more, visit www.userreplay.com