Enterprise Google Analytics Support

Powered by Stratigent

Enterprise Google Analytics Support is the ideal way for you to advance your Google Analytics application with the best-in-class support services of Stratigent.  Since our inception in 2002, we have delivered successful web analytics consulting and support services to over 300 clients including Prudential, Skechers, XM Satellite Radio, Motorola, United Airlines, and InterActive Corporation.

As an Authorized Google Analytics Consultant (GAAC), Stratigent has been providing premier Google Analytics support since the founding of the GAAC program.  We help clients unleash the full power of Google Analytics to support their web analytics needs and overall online marketing goals. 

Stratigent provides Google Analytics users their choice of support packages, each of which comes with US-based phone, email, and live chat support, escalation resolution, and critical issue response.

Support Level Bronze Silver Gold
 
Number of Live Support Incidents per Year 24 48 96
Escalations 0 6 12
Hours of Support 9-5 EST 9-5 EST 9-5 EST
Access to Knowledge Base 1 named user 3 named users 5 named users
Seats in Stratigent Workshops 0 1 2

In addition to Enterprise Support Services, we provide a wide range of other services to compliment your Google Analytics applications including technology implementations, software upgrades, customization services, multivariate testing, KPI definitions and strategic roadmap development.  Regardless of the service we provide, the end goal is the same - to optimize your investment in Google Analytics.

Additional Services Include:

Google Analytics Starter Package.  Designed to help you transform raw data into actionable insights, our Google Analytics Starter Package addresses the most common pitfalls that prevent organizations from realizing the full value of Google Analytics including page tagging, advanced features, training, dashboard customization, and technology integration.

Google Website Optimizer.  As part of our extensive Optimization Services, we will provide an overview of the Google Website Optimizer solution, walk through the process of tagging requirements for a test, the reporting capabilities, as well as managing a test for your team.  We also provide documentation on the entire process to help you complete tests independently and fully use the capabilities of Google Website Optimizer.

Google AdWords Integrations.  After identifying your keywords through Google AdWords, use Google Analytics to learn which keywords are most profitable to your business.  Leveraging this combination, you can maximize your marketing spend by eliminating those keywords which are driving little or no traffic to your site.